We distilled Node4’s post-M&A complexity into a singular
proposition – ensuring impact where it matters most.
Through M&A, Node4 broadened its capabilities. By acquiring The NAV People, Tisski, and Risual, it deepened its technical expertise but risked losing a clear market position. While it possessed strong technical know-how across data, AI, cloud services, and cybersecurity, the brand needed to emphasise how these translate into real-world outcomes.
We needed to unify Node4’s diverse capabilities under a single narrative that resonated with Chief Technical Officers and decision-makers. Although the company excelled at complex IT services, its real advantage lay in going the extra mile. We discovered people were essentially getting more from Node4—an insight that served as the foundation for redefining its unique advantage.
One customer put it best: “David (from Node4) spent a day in our Loughborough store as a volunteer at the coalface to understand what the logistics were like.”
It signalled an opportunity to reposition Node4 as the bridge between technology and tangible business results. So we needed to elevate one defining strength that made Node4 truly stand out – which required narrowing its focus, sacrificing breadth for impact.
The CIOs they were selling to don’t do abstract. Their world is made of fires—they don’t have time for fluff. Every decision is about mitigating risk and keeping operations running. Big, abstract, dynamic narratives wouldn’t land. The brand needed to act as a vehicle for a company of techs who listen, identify, and fix.
Node4’s proposition was triangulated through a strategy reflecting its people and culture, yielding a straight-talking, tech-enabled, reliable position that delivers ‘more.’ Our refined offering is a single solution bridging technology and business, driven by jargon-free expertise and focused on tangible results.
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