With this fork, you’ll be able to do two things:
A) Distil your strategic value into a top-down structured, holistic value.
B) And focus on underlying value drivers to avoid the trap of thinking in products or services.
It’ll help you cut through the noise and clutter.
See, the idea of value is often misunderstood. Many mistake the products for the value they should provide. Common answers like “we run airlines” or “we make software” fall short because they describe the medium, not the value.
True value is found in the advantages that customers gain from your offer — the reasons they prefer one product over another. And ultimately, what they get out of it.
It’s intangible: the convenience, the time saved, and the solutions a product delivers, not the product itself.
And the term ‘unique’ is key but often misunderstood. Unique value is a benefit found only at your company—a special edge that sets you apart from competitors. It defines your brand’s exclusive place in the market, immune to competition.
![](https://getcostello.com/wp-content/uploads/2024/05/The-Value-Fork-1024x649.jpg)